AI Solutions

Our AI solutions for restaurants:

Frequently asked questions

How does Phone AI take calls?

Phone AI forwards your existing restaurant number to the AI agent, which picks up within one second. The agent greets the caller, understands the order or question, confirms the details and pushes the order directly into your kitchen or POS. The conversation feels natural and is no longer than one with a human.

How many calls can Phone AI handle at once?

Phone AI handles an unlimited number of parallel calls. Even during peak hours no guest is left on hold. That's the decisive difference compared with a single person answering the phone.

Can Phone AI handle complex orders like half-and-half pizzas?

Yes. Phone AI understands complex orders including half-and-half pizzas, extras, allergens, modifications, coupons and delivery. Every item is confirmed out loud before the order is finalised to avoid mistakes.

What if a guest wants to speak to a human?

At any moment the guest can say 'let me speak to staff' and the call is forwarded to an employee. If the restaurant is closed the call ends with a voicemail and an automatic transcript delivered by email.

How reliable is Phone AI?

Agents run on the same infrastructure as commercial AI phone systems — redundant servers, 24/7 monitoring and automatic fallback to a human call centre in the event of an outage. Target SLA: 99.9% uptime.

Restoran.team — INDI Monika Kunstek · Drašković 3 A-D, 42220 Novi Marof, Croatia · VAT: HR66987567542