AI Phone Ordering for Restaurants

AI Solutions

Our AI solutions for restaurants:

• Phone AI — Never miss a call or a phone order
• Drive-Thru AI — Faster, smarter drive-thru experience
• RestoranVOICE — Specialized solution for Restaurants & Pizzerias
• ReserveVOICE — AI-powered restaurant reservations

What the restaurant provides to get started

An AI agent only answers what the restaurant has given it beforehand. The greeting text and the brand voice are set by the restaurant, and the team is briefed on working with the agent before launch.

Restoran.team handles the technical side; the content side stays with the restaurant. Testing runs extensively before go-live, so the agent answers on the actual offering rather than on a draft version of the menu.

• Menu with prices and item names
• Opening hours
• Greeting text and brand voice
• Access to the existing POS
• Briefing for the team

What happens inside the conversation

An order rarely arrives in one clean sentence. The AI is trained on restaurant conversations and handles complex modifications, special requests and multi-item orders, holds the context across the whole call, and speaks like a trained staff member.

For returning guests the agent draws on stored preferences and turns them into personalised recommendations that raise order value.

• Several items within a single call
• Modifications and special requests
• Context held across the whole conversation
• Stored preferences of regular guests

Voice, greeting and suggestions stay with the restaurant

How the agent sounds is the restaurant's decision, not the vendor's. Several voice options are available, and the greeting, personality and response style can be matched to the brand.

Add-on suggestions follow the same line: the agent proposes items in line with the context of the order, helpful rather than pushy. The suggestion arrives the same way on every call, regardless of how busy the shift is.

• A choice of several voice options
• Custom greeting text
• Personality and response style
• Suggestions tied to the context of the order

After go-live

At go-live the agent takes over call handling around the clock. The restaurant tracks performance in the analytics dashboard and optimises its operations from the insights there.

Connected in real time are the POS, inventory and order management. For the service team that means less repetitive phone work and more time for the guests in the room.

What the figures on this page mean

The figures on this page are reference values, not a commitment for any single site. Restoran.team cites 100% of calls answered, 25% larger orders, 20% more repeat orders and a 75% labor cost reduction, while the page header speaks of a 35% revenue increase.

How much of that lands in a specific venue depends on call volume, the size of the menu and the share of orders that arrive by phone. The calculation only becomes reliable with your own figures from live operation.

• 100% of calls answered
• 25% larger orders
• 20% more repeat orders
• 75% labor cost reduction

Frequently asked questions